We specialise in the implementation, integration, upgrade, and management of Health Systems and Enterprise Systems. Our capabilities include the deployment and integration of Commercial Off-The-Shelf (COTS) applications, as well as the development and modernization of custom applications. We deliver comprehensive end-to-end testing and assurance services, leveraging automation and artificial intelligence to ensure quality and efficiency.
Our team has extensive experience in implementing and optimising Health Systems such as Electronic Medical Records (EMR), Patient Administration, Laboratory Information Systems, and HL7 integrations (e.g. Rhapsody). We also excel in Enterprise Systems, including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management, and Business Intelligence solutions.
Beyond these, we provide expertise in COTS application deployment, custom application development, and application modernization. Our strengths include field mobility solutions, integration management (HL7 and other standards), automation, big data management, advanced analytics, and reporting.
As a trusted implementation partner, we not only deliver projects directly but also support clients in managing third-party implementations, ensuring seamless integration and optimal performance across all systems.
Florence Health resources have experience in all areas of technology and can provide a wide range of services to meet your needs. This depth of experience means we can support small and large engagements both short term and long term.
Florence Health engagements are flexible and cost effective, we aim to excel at the delivery of services that provide lasting benefits that meet and exceed requirements.
Florence Health utilises ITIL and other best practice methodologies, implementing effective tracking and reporting to ensure we are delivering better or on track to meet SLAs and contractual requirements. If this is not the case, our reporting will identify this early and a remediation process designed to get a service back on track will be initiated and our clients informed.
Florence Health uses an internal methodology based on Prince 2 and aligned with PMP. However, Florence Health teams are flexible and can follow a clients methodology to deliver projects as required.