- info@florencehealth.group
- Level 1, 191 St George`s Terrace, Perth
About Us
About Florence Health
Florence Health Group is focused on driving value, savings and better patient outcomes by providing business and technology services for the Healthcare Industry.
Australian founded and run business, that uses Innovation to drive excellence in clients service offerings.
Focused on leveraging the wider Pinnacle Group capabilities, our SmartHealth innovation reuses existing IP, to radically accelerate, automate and improve solutions and reduce cost of implementation.
International Experience
With over 30 years of international experience, our leadership and senior delivery teams bring deep expertise across the full spectrum of services—from strategic planning and technology enablement to solution design, project delivery, acceptance, IT operations, and business services.
We have a strong track record in healthcare technology, including the implementation and optimization of Electronic Medical Records (EMR), Patient Administration Systems, Laboratory Information Systems, and HL7 integration frameworks (e.g., Rhapsody). Our experience spans clinical workflows, interoperability standards, data governance, and compliance with healthcare regulations, ensuring secure and efficient digital health ecosystems.
Beyond healthcare, we have successfully partnered with organisations of all sizes across government, banking and finance, energy and utilities, and mining sectors. We specialise in guiding and executing complex initiatives such as digital transformations, system modernisation, enterprise programs, organisational restructures, and outsourcing engagements.
Our capabilities extend to supporting day-to-day operations, enhancing IT service management practices, facilitating contract negotiations, identifying and delivering cost-saving initiatives, and establishing robust governance frameworks. We excel in setting up and managing Portfolio, Program, and Project Management Offices (PMOs) to ensure alignment with strategic objectives.
Florence Health Part of the Pinnacle Group
Florence Health is proudly part of the Pinnacle Group of companies. It was founded to provide dedicated IT Solutions and Services to the Health Care sector. Florence Health teams can draw on the resources and experience from wider group to achieve the optimal outcome for our clients.
Our Mission
Anchored in our heritage of IT and Health excellence and powered by next-generation intelligent solutions and services, Florence Health Group exists to reengineer how digital health is adopted and delivered.
Through a culture of operational efficiency, value, excellence and continuous learning, we invest in our people, their skills and career development, so that they empower our clients, and partners to generate sustainable value for every stakeholder—patient, provider, shareholders and within the communities we proudly serve—today and for generations to come.
We harness leading skills and capability in IT consulting and delivery, whilst leading the industry with artificial intelligence and automated processing. It is with human ingenuity we create integrated solutions and capabilities that elevate clinical teams focus on quality healthcare outcomes.
Our mission is to enable and accelerate sustainable adoption of digital change by fusing uncompromising skills and experience with quality governance and next-generation AI automation.
We offer true partnership standing shoulder to shoulder with organisations to derisk transformation, unlock measurable value and savings, whilst we enable the adopt and set new standards of operational excellence, while cultivating an inclusive, high-performance culture that empowers our people to innovate, lead and give back within the communities in which we work.
Founding Directors’ Message
We are proud to lead a team of exceptional professionals—our employees and partners alike whose expertise spans frontline clinical practices, healthcare implementation and maintenance, and enterprise‑grade quality and governance. As part of the wider Pinnacle Group of companies and over 30‑years of de‑risking international complex IT transformations. Florence Health exists to elevate healthcare delivery and set new benchmarks for digital health transformation. Our shared passion is simple yet powerful: make a measurable difference – driving safer, faster, and more cost‑effective healthcare while empowering providers to focus on patients. Partnership is our hallmark. We stand shoulder‑to‑shoulder with our clients, and equally with you, our people and collaborators, sharing responsibility for outcomes and growing together at every stage of the journey.
Your ingenuity and commitment fuel our success. In return, we foster a culture of trust, continuous learning, and courageous innovation—equipping you to exceed expectations and redefine what is possible. Together, we fuse proven pedigree with forward‑thinking solutions to transform operations, tighten compliance, and unlock data‑driven efficiencies. We thank our teams for their professionalism, passion, and unwavering dedication. With your support, we will build a healthier, more resilient future. — The Founding Directors, Florence Health
Sustainability Goals
Helping to promote awareness and drive business change to achieve a more sustainable future.
7
Goal 7
Ensure access to affordable, reliable, sustainable and modern energy for all.
5
Targets
10
Events
28
Publications
700
Actions
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Goal 8
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.
12
Targets
33
Events
29
Publications
1244
Actions
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Goal 9
Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation.
8
Targets
26
Events
8
Publications
548
Actions
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Goal 12
Ensure sustainable consumption and production patterns.
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Targets
10
Events
11
Publications
914
Actions
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Goal 17
Strengthen the means of implementation and revitalize the global partnership for sustainable development.
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Targets
85
Events
53
Publications
1280
Actions
Value to our Clients
With over 30 years of international experience, we excel in delivering comprehensive services, from strategy and planning to tool enablement, solution design, project delivery, acceptance, IT operations, and business services.
Our innovative R&D labs develop a suite of products that support all technologies, leveraging a scalable Machine Learning & AI Automation platform. This enables our customers to increase their adoption of automation and reuse assets across all business areas.
With a dedicated focus on Healthcare we can help our customers achieve IT and business transformation faster, with less effort and lower costs than traditional methods, without compromising on quality or risk. All with a view to improve patient experience and improve overall health outcomes.
Bringing proven expertise across all major industry sectors, the Florence Health team is perfectly positioned to help customers overcome challenges and make a real difference to the lives of people in Australia.
Making a Difference
Community Impact
Florence Health will drive innovation, efficiency improvement, and savings into healthcare and will support a “give back culture for communities in which we serve” as we emphasise a need for social responsibility.
Passion for Excellence
Florence Health will lead delivery with uncompromising quality and governance, we will set new standards of operational excellence within Australia’s health industry.
Growth Orientation
Florence as part of the broader Pinnacle Group of companies will be focused upon sustainable growth of our own company, our people and shareholders.
Employee Focus
Florence Health will cultivate an inclusive, high-performance culture that empowers all our people to innovate, lead and give back. There will be no discrimination, targets or quotas to follow as only the best person will be hired and developed regardless of their personal or associated circumstances.
Recognised Leader
Florence Health will continue to support and enable our clients and partners to achieve improved digital health outcomes. Upon this we will build a well-known brand based upon a reputation and position as a leading enabler and safe pair of hands within the market.
Forward-thinking & Tradition
Florence marries 30 years of international pedigree in quality and complex customer delivery along with next-generation AI automation, signalling respect for balancing proven methods with future vision and innovation.