Healthcare Innovation

Transforming Healthcare with Comprehensive Solutions: From NDIS and Medical Coding to Transcription Services and Electronic Medical Record Management, we offer a full spectrum of services designed to enhance efficiency and care quality.

Using our Smart Health Platform as a core foundation with Intelligent Automation, Smart Workflow Management, inbuilt AI (advanced machine learning) and Enterprise Grade Security.

Innovative and comprehensive testing and assurance services using our Smart Test Platform leveraging traditional codeless automation and AI to speed up and improve the quality of testing.

Frequently Asked Question

  • Are these innovations compatible with my existing systems?

    The Smart Health Platform is a standalone solution with inbuilt integration. The platform integrates with existing systems and data sources to read data but also to write data once it has been processed. Our integration will work with many existing systems both modern and legacy technology and if we don’t have an existing integration that can be used we can develop one specifically to address this.

  • Is Florence Health AI Safe to use?

    There has been significant press about AI in recent times, specifically around Generative AI. Florence Health uses both Machine Learning and AI that is termed Traditional AI, it operates within defined boundaries that are agreed and set with our customers. It is proprietary and data is housed within Australian Data Centres and is bound by Australian Data Protection requirements. It has been in use by large companies and governments for many years in various forms.

  • What is Intelligent Automation?

    Intelligent Automation takes existing process automation (that automates simple tasks) and uses advance machine learning to enhance this to do more. It can automate multiple interacting processes and predict outcomes based on various inputs and scenarios, making more intelligent and informed decisions. If a scenario exceeds agreed boundaries, the system will refer that step to a human and provide the supporting data to enable an informed decision.

  • How safe is my data?

    With increasing levels of cyber-crime around the world, we understand that data protection is paramount. Therefore, we implement best practice processes to ensure any data we store is protected securely. Our solutions can be deployed from both AWS and Azure or alternatively deployed within a clients environment to ensure we can meet any security requirements.